VERIFIED CASE STUDY

ICANN Policy Working Group & Universal Acceptance Contributor

Representing end-user interests and contributing to global Internet policy, Universal Acceptance steering, and gTLD objection procedure development within ICANN.

Client / Organisation ICANN (ALAC / Consolidated Policy Working Group / UASG)
Period & Location March 2022 – Present (UASG: July 2019 – September 2025) | Global / Kampala, Uganda
Engagement Status Active / Ongoing
Strategic Role Member — Consolidated Policy Working Group (ALAC)
ICANN Policy Working Group & Universal Acceptance Contributor
Internet Policy & Governance

ICANN Policy Working Group & Universal Acceptance Contributor

6+ Years
Global UASG & ALAC Leadership
EAI & IDN
Protocol Standardization & Policy
Multi-Region
Global Stakeholder Engagement
Act I • Background & Scope

Project Context & Strategic Challenge

The Internet Corporation for Assigned Names and Numbers (ICANN) coordinates the global DNS. Ensuring that domain policy reflects the needs of global end-users and non-English scripts is paramount for an inclusive Internet.

Many software applications and email systems reject new generic Top-Level Domains (gTLDs) and Internationalized Domain Names (IDNs), while complex policy procedures can exclude developing-world end-users.

Core Objective 1 Strategic Goal

Contribute to consensus-based policy recommendations within the At-Large Advisory Committee (ALAC).

Core Objective 2 Strategic Goal

Advance Universal Acceptance (UA) readiness across African software developers and institutions.

Core Objective 3 Strategic Goal

Formulate clear, equitable community objection procedures for the New gTLD Program Next Round.

Act II • Strategic Methodology

Core Responsibilities & Delivery Methodology

In this engagement, I exercised comprehensive leadership and oversight to ensure that project milestones were delivered to the highest professional standards:

01

Key Activity Pillar 01

Co-authored formal ALAC policy advice on gTLD applicant evaluation and dispute resolution.

02

Key Activity Pillar 02

Conducted regional awareness sessions on Universal Acceptance for developers and system administrators.

03

Key Activity Pillar 03

Participated in weekly international working group sessions and consensus-building panels.

Act III • Measurable Transformation

Verified Outputs & Strategic Impact

Through meticulous coordination, capacity building, and institutional alignment, the initiative generated lasting, verifiable strategic outcomes:

Verified Deliverable & Outcome 1

Formal ALAC Policy Comments & Objection Procedure Recommendations for Next Round gTLDs.

Verified Deliverable & Outcome 2

Universal Acceptance Technical Awareness Briefs for African IT Leaders.

Verified Deliverable & Outcome 3

Consolidated Community Inputs on DNS Security and Public Interest Safeguards.

Verified Deliverable & Outcome 4

Successfully ensured that African end-user perspectives and multilingual readiness priorities were formally embedded into ICANN’s operational procedures for future domain expansions.

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